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Support, maintenance and technical assistance for Odoo

(Maintenance & Support · Odoo)
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SubscriptionFormat
1 to 2 jours par moisTypical effort
ExperiencedSeniority
48 hProposal turnaround

Our maintenance & support service on Odoo is designed for organisations that need results without building the skill in-house. Keep your assets alive: support, maintenance, response-time commitments, known monthly budget. The work is scoped with your team, delivered in short validated steps and handed over documented, so you stay autonomous. Format: subscription, typically 1-2 j/mois days, led by a experienced consultant, on site and remotely. It is aimed at teams using Odoo daily. Every engagement starts with a free 30-minute qualification call and a detailed proposal within 48 working hours, with no commitment. The same service exists on every theme of our catalog, and can be extended by our other services on Odoo: audit, advisory, build, deployment, coaching, maintenance, workshops and evaluation.

The service at a glance

📦

Your deliverable

A clear deliverable on Odoo: findings, recommendations and a prioritised action plan, or the working result itself depending on the service.

🎯

The benefit

You get a concrete, usable outcome on Odoo without mobilising skills you do not have in-house.

👤

Ideal for

CIO or business line manager looking for maintenance & support on Odoo, typically teams using Odoo daily.

✅

What we need from you

Access to the relevant Odoo assets and availability of a contact person to scope and validate the work.

Our 4-phase method

A proven method, tailored to your context during scoping.

1

Scope

  • Identify the goals and constraints around Odoo
  • Meet the stakeholders
  • Agree on success criteria
2

Analyse or produce

  • Work on the Odoo scope in short iterations
  • Validate each step on real cases
  • Document as you go
3

Consolidate

  • Verify the outcome against the agreed criteria
  • Fix the gaps found
  • Prepare the handover
4

Hand over

  • Deliver the result and its documentation
  • Train the people who will run it
  • Agree on follow-up support

Typical use cases

Three situations where this service makes the difference.

First engagement on Odoo for a company with no in-house expertise
The client has a precise need on Odoo but no one to handle it. The consultant scopes the work with the main user, delivers in weekly validated iterations and hands over a documented result. Value: a professional outcome without hiring, and a team that remains autonomous.
Maintenance & Support on Odoo required by a third party (key account, insurer, auditor)
A major client or an insurer requires documented guarantees on Odoo. The work produces exactly the expected evidence, distinguishes what is compliant from what needs a dated commitment plan, and preserves the commercial relationship.
Recovery of a fragile or stalled situation on Odoo
A previous attempt on Odoo stalled or its author left the company. The consultant documents the existing state, removes the fragilities and restores confidence step by step. Value: the initial investment is saved rather than thrown away.

What clients say

“

« We needed maintenance & support on Odoo and had neither the time nor the skills in-house. The consultant first reframed the need with our team, then delivered in short, visible steps, each validated on our real cases. The final deliverable came documented, so our team stays autonomous. The investment paid for itself within months, and we have since entrusted two more assignments. »

Operations director, mid-size company
“

« At last a clear view, and a result we actually use. »

Managing director, SME
💡 Et après ? Cette intervention s'articule avec nos autres prestations Odoo ci-dessous, et avec nos formations sur le même thème.

All our services on Odoo

This service is one of the 8 services in the Odoo category.

Audit & Assessment · Fixed price

Audit of your Odoo environment and usage

Audit & Assessment on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service
Advisory · Fixed price

Advisory and solution selection around Odoo

Advisory on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service
Design & Build · Fixed price

Custom development and configuration on Odoo

Design & Build on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service
Deployment & Migration · Fixed price

Installation, deployment and migration of Odoo

Deployment & Migration on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service
Coaching & Enablement · Time & materials

Team adoption support for Odoo

Coaching & Enablement on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service
Maintenance & Support · Subscription

Support, maintenance and technical assistance for Odoo

Maintenance & Support on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

Currently displayed
Workshops & Facilitation · Fixed price

Best-practices workshop on Odoo

Workshops & Facilitation on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service
Evaluation & Certification · Fixed price

User proficiency assessment on Odoo

Evaluation & Certification on Odoo: a clear deliverable, a defined format and an answer within 48 hours.

View this service

Receive a proposal

Scope, proposed profiles and estimate within 48 working hours. No commitment.

  • Votre email suffit pour commencer
  • Rendez-vous en ligne avec un conseiller
  • NDA on request

🔒 No commitment · Answer within 48 h · NDA on request